Installation

Please follow these instructions carefully, as we cannot be held responsible for incorrectly applied stickers, or damage to paintwork through incorrect application. Above all take your time!Instructions to Apply your Wall Decal
Your decal can be removed quite easily without damage to your walls so long as you follow this advice.Use a hair dryer at low heat and fan setting. Direct the air flow to the area you are lifting. Slowly remove the decal at a 180-degree angle. Take your time! We have provided very clear (we think) instructions on how to apply vinyl stickers, however we cannot take any responsibility for errors you make during the fitting of your Grafix decal. We also cannot be held responsible for any damage to paint work when you are removing your sticker. This is a home decoration product and is supplied on the premise that you may have to touch up areas of paintwork after removal.

Payment

We accept the following forms of payment:Credit Cards via DPS Secure Online Payments or Telephone (09 532 8733) Paypal payments Internet banking Cash or Credit Card on pick-up
We use Payment Express for our online credit card processing. All transactions are completed via Payment Expresses secure online payment platform. Here you can pay by Visa or Mastercard.Delivery will be made within 3 days
You will need a Paypal Account to use this service.Delivery will be made within 3 days
If you choose this option you will be given our bank account details to make your payment via the internet.Delivery will be made within 3 days of the funds appearing into our account (normally 1-2 days from your payment being made)
New ZealandOur decals are delivered via courier in heavy duty mailing tubes. We have found this to be the quickest, most reliable method of delivery for the same price.The delivery price for the majority of decals is NZ$9.00.Please note we are not responsible for the time taken for delivery, but we will do our best to help if something goes astray in the courier Track and Trace system!InternationalWe ship internationally with NZ Post to Australia, North America and Europe.Rates vary but currently Australia is NZ$24.00North America and Europe are NZ$32.00Please request a shipping rate when placing your order.
We want you to be over the moon with your purchase so please choose your colours carefully. If you are unsure of a shade then we are happy to send colour samples first.If something is not right please email us at [email protected] and we will do our best to help you out.If you are unhappy with the quality of your purchase, simply return your unused decal within 30 days of your purchase in the tube it arrived in and we will either refund your money or replace it for you.Please note, all our decals are made especially for you. We do not carry stock. Therefore if you change your mind, or personalised and custom made decals will not refundable.Please send any returns to:Grafix Wall Art14a Eastern Beach RoadEastern BeachAuckland 2012
We accept credit card payments or cash on pick-up.